Privacy Policy

This policy explains how Christmas Dance AI at christmasdanceai.org handles information when you create an AI video, buy credits or contact support. Questions and privacy requests can be sent to support@christmasdanceai.org.

Information we handle

• Account and contact details: your email address, sign-in information and any name or profile details you choose to provide. If you use a supported external sign-in service, we receive the account details it shares with us, not its password.
• Your photos: the photos you upload for the selected template and any subject choices the template offers.
• Generated videos: the AI video and any silent copy made, plus generation status and technical details needed to deliver them.
• Purchase records: the credit pack, amount, currency, order reference and payment or refund status. PayPal or Stripe processes the payment. We do not receive or store your full card number or PayPal password.
• Technical and usage information: request and error logs, IP address, browser information and events such as starting a video or downloading a result, used for operation, security and support.
• Support correspondence: the information you send us when asking for help, a refund, deletion or an abuse review.

Why we use this information

We use it to create and deliver your video, manage access and credits, process purchases and refunds, send service emails, resolve support requests and investigate misuse. We use technical records to prevent fraud, diagnose failures and keep the service reliable. We retain records needed to meet legal obligations and resolve payment disputes.

We do not sell your personal information or use your uploaded photo in our advertising without your separate permission.

Providers involved

• Video generation: we send your uploaded photos and generation instructions through the configured provider (Kie.ai or SeeAPI) to ByteDance Seedance to create the video, including generated audio when used. The soundtrack may instead use reference audio. These services process the material needed to carry out that request.
• PayPal or Stripe: the provider used for your purchase handles checkout, payment processing, refunds and payment disputes under its own privacy terms. See the PayPal privacy statement and Stripe privacy policy.
• Cloudflare: provides hosting through Workers, database storage through D1, private media storage through R2 and service email delivery through Cloudflare Email.

These providers may process information outside your country. They have their own terms, security measures and retention practices. The storage periods below describe the copies we control; we cannot promise that every provider copy or operational log is erased on the same schedule. Contact support@christmasdanceai.org if you need help requesting deletion from a generation provider.

Photos and video retention

• Uploaded photos: deleted from our storage after 7 days. This also applies to uploads that were not used to complete a video.
• Generated videos: the generated video and any silent copy made remain available until you delete the video or delete your account. They do not share the photo's 7 day expiry.
• Account deletion: removes your stored photos and videos as well as your account information, except records we must retain for legal obligations, fraud prevention or unresolved disputes.
• Purchase and service records: order, refund, generation and support records may remain after media deletion where needed for accounting, dispute resolution or security. Keeping a transaction record does not mean keeping the photo or video.

Your browser may also keep a local creation draft so you can return after signing in or paying. Browser storage is separate from our uploaded-photo retention period. Clear this site's browser data to remove a local draft on that device; see the Cookies Policy.

Your choices

You can delete a video using its deletion control. Email support@christmasdanceai.org to request account deletion, a copy of your information, a correction or help with a privacy concern. We may need to verify that you control the account before releasing or deleting information.

Depending on where you live, you may also have rights to object to processing, restrict it, withdraw consent where processing relies on consent, or complain to your local privacy authority. Withdrawal does not undo processing already carried out. We respond to support emails within 24 hours on business days; completing a data request can require additional verification and processing time.

Cookies and similar storage

We use browser storage for sign-in, security, preferences and creation drafts. Optional analytics, when enabled, helps us understand visits and service use. Our Cookies Policy explains these tools and how to manage your choices. Where analytics consent is required, optional analytics storage requires your acceptance.

Adults and consent

You must be at least 18 to use Christmas Dance AI. Photos of minors are prohibited, as are photos of public figures or celebrities. Only upload your own photo, a photo of an adult who has agreed to this AI use, or a photo of your own pet. If you believe someone uploaded your image without permission or submitted a minor's photo, report it to support@christmasdanceai.org. You do not need an account to report abuse. See our Acceptable Use Policy.

Security and updates

We use access controls and private media storage to protect information, but no online system can guarantee complete security. We update this page and its date when our practices change.